Thank you for shopping with Yaanna! We aim to ensure that your shopping experience is as seamless as possible. Below is our shipping policy:
Shipping Timelines
After confirmation of payment, all orders are processed within [X] business days (excluding Sundays and holidays). Orders placed on Sundays or public holidays will be processed on the next business day.
Please ensure that the shipping address provided during checkout is correct. We are not responsible for any delays or lost items due to incorrect or incomplete addresses.
Shipping Rates & Expected Delivery Times
All the orders placed on Yaanna are dispatched through our shipping partners such as Blue Dart, Delhivery etc. Shipping rates and the estimated delivery times depend on your location and your shipping address. Shipping costs are calculated at checkout based on the product weight, seller location, and your shipping address. Below is a general guide for domestic shipping:
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- Standard Shipping: [X] business days – Rs. [XX]
- Expedited Shipping: [X] business days – Rs. [XX]
- Express Shipping: [X] business days – Rs. [XX]
Order Tracking
Once your order has shipped, you will receive a tracking number you will receive a confirmation message on your registered email and phone number to monitor the progress of your shipment. If you haven’t received your tracking number, please check your spam folder or contact our support team. You can also choose to receive your order updates on WhatsApp.
Shipping Restrictions
Currently, we only ship to India. We are working on expanding our shipping areas in the near future.
Shipping Issues
While we work with reliable shipping partners, delays occasionally occur. We will do our best to resolve any shipping issues quickly. We are not responsible for any delays caused by the courier, however, if you experience an issue with your shipment (such as missing or damaged goods), please reach out to our customer support team immediately at [Support Email].
If your shipment arrives damaged, please notify us within [X] days of delivery. You may be asked to provide photos of the damaged item. After assessing the request and performing investigation, we will arrange a replacement or a refund.
Shipping Policy Changes
We reserve the right to modify our shipping policies at any time. Any changes will be updated on this page. Please review our policy regularly for updates.
Contact Us: If you have any questions about your order, our shipping policy, or need assistance with your purchase, please don’t hesitate to contact us at [Support Email] or call [Phone Number].
Thank you for shopping with Yaanna!